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Frequently Asked Questions & Answers

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Thyroid & Hormone Regeneration Program
Hormone Regeneration Program
General Health Questions
Specific Product Questions
Questions about InSpired Nutritionals, the site & placing orders
Policies


  Questions

  Thyroid & Hormone Regeneration Program
  Hormone Regeneration Program
  General Health Questions
  Specific Product Questions
  Questions about InSpired Nutritionals, the site & placing orders
  Policies

  Answers - Thyroid & Hormone Regeneration Program

1.  I have a HYPERthyroid condition. Does the Thyroid & Hormone Regeneration Program address Hyper conditions aswel as Hypo conditions?
The Thyroid & Hormone Regeneration Program (THRP) has been designed to address the common factors behind most thyroid health conditions including HYPER, HYPO and Autoimmune thyroid disorders. The THRP has been sucessfully used by people with both Hyper and Hypo thyroid conditions during the many years of clinical application and internet sales of this program.

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2.  Is the THRP a cure for Thyroid Disorders?
The THRP is not intended to be a direct "cure" or medical treatment for Thyroid disorders. I do not claim that it will directly cure any health issue and I do not believe that is what a person facing ill health should be seeking either.

Rather the THRP is intended to assist you and your body to cure yourself through a broad, wholistic and natural approach to your dis-ease and the factors robbing you of your health. It is my belief that that is the only way any dis-ease is remedied. The cure, in fact, lies within YOU. I see my role as one of helping you lovingly discover what has led to you experiencing a dis-ease state and the unravelling that state so that your natural state of health can once again come into the forefront of your life.

There is no one magic pill, no one magic diet etc that will "Cure" anything that ails Human kind, yet ALL that ails Human kind can be moved through, reversed, and remedied if we each take full responsibility for our health and happiness and put certain basic and far reaching principles of Authentic Health into practice in our daily lives. You have the power to cure all that ails you, and if it is in your highest good to bring be sucessful in that then commitment, self-honesty and self-application will pay high dividends to you.

In answer to this question I will also reiterate what is said elsewhere in the site: This website makes no claims to cure, prevent or diagnose any disease. We don't even make claims to be effecting any sort of change in a persons state of health. All I am doing is sharing with you the intention with which these products and health programs have been designed and made, and also the benefits that many other customers (and clinical patients) have experienced as noted in the feedback we have received from them. No particular results are typical or to be expected. Your body is a unique creation and it is Your Body that will bring about any healing, curing, and health improvement you experience whilst using our health programs and products.


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3.  How long does the THRP take to "work"?
The Thyroid & Hormone Regeneration Program (THRP) is a natural and wholistic based approach to thyroid disorders and overall health. It approaches the issue of thyroid disorders and failing health from a number of different levels. On one level it is designed to assist you in discovering what dysfunctional factors in your Life (emotionally, physically, dietary, medical, and perhaps even spiritual) are negatively affecting your health. On another level it is designed to provide you and your body with certain key nutritional supplements and herbal products that we have determined, through considerable research and clinical application, will help the majority of people address many of the physical and dietary issues that can lead to a thyroid problem.

The very nature of the THRP is such that exact results will vary because a large range of factors will affect how fully and quickly your body responds. Some people report dramatic improvements in their health and well-being within days to weeks of starting the program. Those people that experience full recovery from their thyroid problem have typically achieved this in 2 to 6 months, with 4 months being about average. The time it takes for any given person to experience beneficial results will depend on how effectively that person manages to follow the program; how committed that person is to discovering and letting go of the emotional, physical, dietary, and other factors that have lead to the manifestation of their thyroid disorder; and the number of factors complicating your overall health condition. These are very person issues that each person will need to address individually. The THRP and the information I provide with the THRP is designed to help empower you to address all the issues that might be affecting your health in a negative way.


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4.  Will I be able to come off my Synthroid (or other Thyroid medications)?
This is an important yet complex question to which I can not give an exact answer, but I will say what I can.

The short answer, in my opinion, is "Yes" - in our experience the majority of people can come off Synthroid® and the other thyroid related drugs after successfully being on the program for a few months or more. Yet this will need to be done with sound discretion on your behalf. For legal and safety reasons I can not recommend stopping any thyroid medication prescribed to you by your doctor, although best results are often obtained when these drugs are not interfering with your body and health. Also, I do encourage you to not attempt coming off your thyroid medication without the assistance of a Health Professional - such as a good Naturopath familiar with thyroid dysfunction, or a very open minded Doctor (which are hard to find but they are out there).

One of the reasons this question gets complicated is that your body will generally find it more difficult to restore healthy thyroid function when you are taking drugs designed to interfere with and even disrupt thyroid function. Yet at the same time your body may have become somewhat dependant on these drugs. What I will provide here is some general information on the approach that many of our customers have taken to successfully come off their thyroid medications. Most of these people, to my knowledge, have done this without consulting their Doctors although this is not something I am in a position to personally recommend. The responsibility rests in your hands and exactly how you choose to go about this and who you seek assistance from is your choice. I pass on this information for educational purposes only.

Procedure Other Customers Have Used to Come Off Synthroid®:
Those customers (and patients when in a clinical setting) who have decided to come off their thyroid medications have done it in the following manner, or something similar to this. Generally they complete Stage One of the Thyroid & Hormone Regeneration Program. In Stage Two they start taking Thyrodine. After a few weeks to a few months on Thyrodine (depending on how quickly the body responds) and after noting that their thyroid related symptoms have declined or completely subsided they will start to slowly reduce their thyroid medication. This must be done slowly. The dose should be reduced in small increments which may require breaking up the pills you have into halves and even quarters, or getting a prescription of lower concentration pills that you can mix and match to make up the right dose. The dose should only be reduced once every 4 or more days. This is because it generally takes up to four days for a dosage change to take effect in the body, meaning that you will not "feel" the effect of the dose change immediately because the body's hormonal system will take this long to adjust to the new dosage.

Each 4-6 days these customers would reduce the dose and then observe what happens. If you notice an increase in mild symptoms for more than a couple of days or any onset of more severe symptoms then you will need to determine what course of action is best to take. It may be okay to wait a few days and see what happens, or you may need to increase the dose up to the last dose that was okay for you and again it could take up to 4 days before the body adjusts. This is where the assistance of an experienced Naturopath or wholistic Doctor (MD) may come in useful. You can monitor your thyroid activity by taking your basal or base-line temperature each morning as per the instructions given in the THRP Instruction Booklet.
After a few weeks to a few months of reducing the dosage, many of our customers have found that their body (with the help of the THRP) has restored thyroid function sufficiently to eliminate use of the drug entirely. Maintaining a healthy diet, using kelp in your diet, keeping up the health practices provided with the Program, and even the ongoing use of Thyrodine as a daily supplement will help ensure that your thyroid remains healthy from this point forward.


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5.  I just purchased Thyrodine and the THRP which I plan to supplement with Progesterone cream. I've self diagnosed that I need it. I've already got the cream at home but I don't have instructions on when to use etc. Do you have any suggestions on doses or what days to use it, in order to effectively restore my thyroid?
The need for supplemental progesterone is common in women with a thyroid disorder so this is a good question.

You do not have to be overly fussy about when to apply a good quality, natural progesterone cream. Right after you have had a shower would be a good time as then your skin will be fresh and clean. If you have and use a body brush (something I highly recommend) then another good time to apply it would be right after body brushing. You could also simply brush the area where you intend to apply the cream to stimulate the circulation there.

Another thing I will suggest is the addition of a small amount of cayenne extract into the cream. Test this out with a small amount first just to make sure it will mix in. This will greatly increase the absorption and circulation of the progesterone in your body.
In terms of how much to take. You should be able to follow the directions on the product.

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6.  I have just completed the last bottle of thyrodine. I still do not really feel any better. My energy level is next to nothing. My blood tests do, however, indicate a 60% improvement in thyroid function. What should I do next? Do I need to get more thyrodine or will it not help me?
Some people find that even after completing the program and taking 4+ bottles of Thyrodine they are still not experiencing the degree of health they would like. I believe that we all have the capacity to experience great health so I am particularly interested in those people that find they are not getting the full desired results

If you fall into this category then here is what I would like you to explore. You can even email me with your answers to these questions so that we can look further into your situation:

- what your diet consists of on an average day / week
- have you assessed whether you have food sensitivities to things like dairy, gluten, wheat etc?
- do you smoke?
- do you take any recreational drugs?
- do you take any pharmaceutical drugs?
- what exercise do you do each day / week?
- do you have any mercury amalgam dental fillings?
- what is your eating routine like (times of day, frequency etc)?
- what is your occupation?
- are there any other factors in your life, that you are aware of, which may be negatively affecting your health?

If you get back to me on the above points I believe we can explore further the issues that might be affecting your health and thyroid function. It is obvious there is more going on than just a thyroid issue and the Program has only partly addressed those issues. Let's see what we can do.

Also, did you read through the InSpired Biogenic Health & Nutrition Guide? How much of that (in terms of the practical suggestions) did you choose to incorporate into your lifestyle?


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7.  I had my thyroid surgically removed and/or destroyed with ROI (radioactive iodine treatment). Will your program still help my thyroid regenerate?
Unfortunately if you have had your thyroid destroyed or cut out it will not be possible to "regenerate" it except under very special circumstances that are certainly not within the scope of what our health programs deal with. This does not mean that you have no hope of improving your health though.

If your thyroid was dysfunctional then we can safely say that your health was not at optimum levels in numerous other ways. The thyroid does not simply cease to function properly in an entirely healthy body. There are numerous things I believe you can do to improve your health without focusing on the now destroyed or removed thyroid. For instance, correcting you Gastrointestinal health would be a great place to start that will more than likely have quite a dramatic impact on how you feel. Dealing with other factors such as mercury amalgam fillings, eating a healthy diet, eliminating pathogenic imbalances in the body such as Candida overgrowth, improving your lifestyle etc are all things that could result in your feeling a great deal "healthier", happier, and stronger.

So there is definite hope despite the absence of a thyroid gland. Please post a message on the forums and read over the existing forums to get more info on the various things you can do to improve your health. Completing the Candida Health Program is also something worth looking in to.


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8.  My “doctor” said that I have an auto-immune dysfunction. Can the Thyroid & Hormone Regeneration Program help that?
Yes, in our experience it can.
In my opinion the cause of an auto-immune dysfunction of the thyroid appears to be an infiltration of thyroid tissues with some form of virus [usually herpes or Epstein-Barr], or Candida or possibly the liver fluke. This infection causes the immune system to make antibodies against the infected cells which then proceed to slowly destroy the gland. Rather than destroy the gland with RAI or surgery, intelligence calls for eliminating the offending pathogen. This can be accomplished with Stage One of the Thyroid & Hormone Regeneration Program. This protocol has successfully eliminated thyroid auto-immune dysfunctions without any need for medical mutilation of the gland.

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9.  Is doing the THRP just a matter of taking some products and then my thyroid will come right?
This is a very important question. I say that because I have noticed that quite a large number of people relate to natural health methods in the same way most of the "western world" relates to drug and surgery based medicine. The prevailing perception and idea at this time seems to be that you just "pop a few pills" or have something cut out and that has "fixed" the problem. This is a dangerous illusion that should not be taken along with you as you move into exploring natural health methods.

The truth is that your life - your Biography - has to a large extent resulted in your biology. Your biography includes your emotional patterns; your beliefs; the way you choose to respond to situations, to emotions, to intuition and inner guidance; the foods you choose to eat; the lifestyle you choose to lead; the degree of Love and happiness you experience on a moment to moment basis; and a whole lot of other factors too numerous and too complex to mention. All these things combined have played a significant role in the co-creation of your present state of health.

With this in mind let us now consider the notion that I simply need to "pop a few pills of the latest wonder drug" or undergo some surgery and this is going to "fix" some state of dis-ease I am experiencing. It is ignorant to think that this is what's required. Now let us carry this mad concept over to natural health. Now I have the idea that I simply need to take a certain herbal formula and certain nutrients and that's the "fix" to my dis-ease. I do, however, think it is far "safer" to apply this misguided idea to natural health than to drug/surgery based medicine. Herbs and substances derived from nature carry a certain biological "intelligence" which is imparted to our body when we consume and assimilate them. They can also carry certain "life-giving energies" which will provide something to the body that drugs normally take from the body. What's more, they also have far less side-effects and complications. Therefore I think people will often get much better results at a purely physiological level when using a correct selection of herbs and nutrients to address a dis-ease than they will with drugs. It might take longer to take effect (than if the "whole person" was addressed) but in the long term the effect will be better and more in balance then with a drug based solution.

Yet this does not justify ignoring the message that our dis-ease state is sharing with us. If I am experiencing a state of dis-ease then there is something I need to look at in my life. This dis-ease is literally "showing" me where I am "not-at-ease"... where I am off balance... where I am losing energy to the degree that it is impacting on my physical body's ability to maintain a balanced state of health. To me all disease and health issues are "symptoms". In my observation all things that manifest at the physical level are "symptoms" or effects. We can say that a immune breakdown is a symptom of AIDS for instance. But I would like to invite you to take this thinking to another level. To one that acknowledges that AIDS (or Cancer, or heart disease, or a thyroid disorder etc) is actually a symptom of something more subtle than we are generally willing to explore. So poor metabolic function is a symptom of some thyroid disorders. Modern medicine will try and treat these symptoms and never address the underlying cause which is a dysfunctional thyroid. I would like to suggest that the thyroid dysfunction is in fact a "symptom" or effect of a far deeper cause.

This deeper cause is your biography and everything that pertains to that. So getting back to the answer to this question: NO, it is not just a matter of taking some herbs and hoping for the best. I will be honest with you and say that many people do actually find they get great results by simply taking the products in our Programs and doing very little else. I would like to suggest that they are not, however, getting the most out of what this apparent dis-ease had to offer them. When you receive the Thyroid & Hormone Regeneration Program you will also get a booklet (via a download) which contains what I have presently managed to put into writing on the topic of Thyroid disorders and health in general. This is where I will explore with you some of the "issues" and biography that a thyroid disorder might be trying to bring your attention to.

Authentic Health is a journey toward wholeness. You can choose to relate to it as mere physical wellbeing if you like. That might serve you to the degree you want in your life. You can also choose to relate to is as the wholistic healing, balancing and integration of your emotional, mental, spiritual and physical state of being. To me that is where the fun really begins. What good is a healthy body if you don't feel love pouring through you most of the time? What good is heaps of energy and get-up-and-go if you don't know where to go, where you are heading in life? What's the point of seeking a powerful body if you have no sense of why you are here and what your purpose in life is? These are important and provoking questions.

So the THRP consists of taking various products which help support the body. Combined with this I also suggest (as part of the program) how you can support yourself emotionally and spiritually. It requires addressing your diet and lifestyle and finding out in an honest way just how you have unconsciously been destroying your health. The products form the physical foundation. The information that comes with the program provides the intellectual and inspirational understandings to help you reclaim your health, your Authentic Power, your Love for life, and your direction in this world. If this sounds like "too much" then I invite you to ask yourself (in prayer or a state of contemplation) whether this is the right time for you to dive into this adventure. It will ask a lot of you and there is no saying what you will get out of it. All I can say is that if you feel ready to take up the challenge then it will be well worth it.


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10.  What if I find that the THRP or HRP does not give me the satisfaction I was looking for?
I see that my role here is to provide you with Value. When you purchase a product or Health Improvement Program from InSpired Nutritionals Limted (INL) value is given in the form of: High quality products, Health program directions (in a booklet), Nutritionals and health related information (in the form of a booklet), answers to questions by email, and whatever else I can offer you during the course of our relationship.

In exchange for the value INL gives out you provide us with value in the for of money. It is my intention that you receive more value from INL than we receive from you. I want you to receive as much as possible from your relationship with InSpired Nutritionals Ltd and myself.

If, after making your purchase, you should decide that you are not satisfied with the "Value" you have received from me then you have the option to make use of my 100% Satisfaction Guarantee, and receive a refund. The full terms and conditions of this Satisfaction Guarantee can be found on (this link will open in a new browser window so you can keep reading the FAQ)


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  Answers - Hormone Regeneration Program

1.  What is the difference between the Hormone Regeneration Program (HRP) and the Thyroid & Hormone Regeneration Program (THRP)?
The HRP is what the THRP has recently evolved into. At this stage (Nov 2003) we still sell the THRP but recommend the HRP be used by most people.

The HRP is essentially the same as the THRP except we have developed and added a number of new products to it.
  • GlucoSAMe - A super new product which many people have reported great "results" from is GlucoSAMe. This is a powder (that you mix into water) which contains a broad range of nutrients that we consider to be essential to maintain sound Thyroid and hormonal health. The nutrients selected were choosen with the intention of addressing common nutritional deficencies that may affect far more than just the Thyroid and its role in hormonal balance.
    GlucoSAMe is intended to support adrenal function, thyroid function, liver function, and to also provide various nutrients that we have found are commonily of benefit to people we see in a clinical setting (people who came in with thyroid and hormone imbalances)
  • Catumaca or ProstateSpray - When you purchase this program you have the option of getting it with one of these two products. ProstateSpray is intended to support prostate and hormonal health in men; whilst CatumacaSpray was developed with the intention of supporting hormonal balance in women. Both of these products come in the form of an easy-to-use oral spray - providing excellent uptake in to the body with minimal fuss.

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2.  (Nov 2003) - Most of the information on the website, including the customer comments, is talking about the Thyroid & Hormone Regeneration Program... How do I know that the HRP is just as effective?
Everything you get in the THRP is also in the HRP. The HRP, however, is in our opinion a more advanced and more comprehensive overall solution to thyroid and hormone imbalances. It is what the THRP has evolved into after performing additional research over the last 2 years.

You can be assured that whatever products people benefitted from in the THRP are still there in the HRP, with the addition of further potentially health enhancing formulas.

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  Answers - General Health Questions

1.  Can mercury from amalgam fillings or other toxic metals interfere with thyroid function?
Yes. Mercury, cadmium, lead, aluminium, nickel, and other common heavy metals can all cause thyroid damage. If you suspect toxic metal interference, the best course of action is to detoxify first with chlorella and cilantro extract. I would also suggest you complete an intestinal detox program. If you have more than a few mercury amalgam dental fillings you may wish to consider having them removed by someone that is adequately trained in such procedures. This should be performed under the direction of a naturopath that knows how to assist your body to detoxify mercury before, during and after the dental procedure. Once this once complete then Thyrodine would have a much better chance of helping your body to restore thyroid function.
< br /> Yes, many people with light to moderate amalgam fillings take Thyrodine as part of the Thyroid & Hormone Regeneration Program and they manage to restore thyroid function fairly well. I advise them to take chlorella as long as amalgam remains in their mouth just to help with constantly removing the mercury from the gut and kidneys.

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2.  I have read that herbs are dangerous. Are your products safe?
This is obviously a question that goes through people's minds yet I find it somewhat ironic. I know in my heart that if people actually stopped themselves from just moving along with the media directed masses and then took the time to really investigate the true nature of the medical system they have come to trust they would discover something quite horrific. If they took the time to investigate the true nature of herbal medicine they would discover something extraordinarily beautiful, something that truly has the capacity to bring hope to people around the world.

You see, the medical system we so mindlessly - and I make no apology if that seems blunt and confronting - believe in is actually the 3rd biggest cause of death in the USA and Australia. I've not look at the statistics published for other so called "westernised" countries but you can bet they are not much better. It would be fair to say that at least in New Zealand, Canada, the USA, Australia and quite likely England the medical system is one of the top 5 or perhaps 10 causes of death. It has been shown through considerable research that the fastest way to improve the state of health in a "1st world" nation is to shut down the hospitals and bring a large portion of the medical system to a halt. Studies have been done in countries or areas where doctors had been on extensive strikes and research found that the various basic measures of health indicated that the health of the population in that area increased whilst they were on strike.

If you are reading this and thinking, "Oh come one, what's is this guy on about" then I invite you to spend an hour or two each day for the next few weeks to really start exploring this issue. The truth is right in front of us. It is doing it's best to reach us and we continue to do our best to ignore it, primarily because once a person truly knows what's what they have only one choice in front of them and that choice once made will result in relatively massive changes in their life and their circumstances. Humans, by nature, do not generally like change, especially when society has led them to believe that their survival depends on some of these factors that will change in their life once they know what's really going on.

Okay, so what has this got to do with the safety of herbs? Well, I am simply trying to put things into perspective. You see millions of people die or get seriously ill every year from the use of pharmaceutical drugs yet millions of tonnes of them continue to be swallowed every day. That's millions of people having adverse reactions, fatal complications and life threatening problems arising through the use of pharmaceutical drugs. Now compare those figures to the reports you have seen hyped up in the media of a few people that have had serious complications whilst using herbs. Compare those figures to the few deaths that have been attributed to the use of herbs. It's really a joke once we look at this with a healthy level of broad perspective.

Herbs are powerful and they do need to be treated with love, respect and admiration. Some of the more potentially toxic ones also need to be treated with caution. Their power needs to be honoured and worked with intelligently. They do have an amazing power to heal and that power, if used incorrectly in a serious way, could lead to complications. There are not many herbs, however, that most people would need to look at using in their lives that are likely to prove injurious or fatal. In most cases you would have to take a really large volume of most herbs to end up seriously harming yourself. Aside from this, most of the herbs sold in health food shops are pretty weak and actually a waste of money in my opinion. It's sad, but true. Of course there are good ones that are full strength but again if the directions are followed with some common sense it is highly unlikely you are going to come to any harm. Following the directions on many pharmaceuticals could kill you if you happen to be one of the millions of unfortunate people who end up with a drug complication each year or experience one of more of the serious side-effects that many common drugs have. I'm not bashing drugs. If people want to take them then so be it. They have a role to play. I am simply attempting to get some perspective into this picture because I feel that a question such as this only arises out of ignorance. This ignorance is perpetuated by the drug companies and by the many agencies they use to perpetrate their success which includes much of the media.

In terms of products from InSpired Nutritionals being safe. Well, all the necessary steps are taken to ensure that our products are pure, from of contaminants, bacteriologically sound and are manufactured to strict standards. My intention is to assist you in healing yourself. Therefore selling an unsound product to you is not in my interest nor is it something I could feel good about at the end of the day.


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3.  My doctor keeps telling me that "it's all in my head" when I tell him/her how I am feeling. I am sure it's my thyroid and hormones causing me to feel this way. What should I do?
This is something an incredible number of people tell me. It's actually abusive what many doctors put their patients through. It's often the case that if they can not identify a pathological and chronic degenerative cause behind your symptoms (things they can treat with drugs etc) then they end up telling the patient that there's nothing wrong with them and it's all in their head. The positive side of this is that many people get so pissed off or frustrated with this sort of treatment that they start looking for other ways to work with their health. This is a good thing. This is what leads people toward taken responsibility for their own health and giving away less power to a medical system that has been helping destroy their health.

If you know you have a problem with your thyroid then I suggest you complete the Thyroid & Hormone Regeneration Program and see how you go with it.


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4.  I am overweight. Can any of your products or programs help me with this?
Yes, in my experience, the Thyroid & Hormone Regeneration Program can help people to lose weight if they are currently "over-weight".
Permanent weight loss is not readily possible when thyroid function is low. I believe this is why so many people that are over-weight find it so hard to lose weight even when they completely restrict their diet. If the thyroid is not operating properly and the metabolism is functioning poorly then the body really has no way to burn up all that energy stored in the excess fat. Add to this the fact that most weight-loss diets do not provide proper and adequate nutrition and the thyroid often gets even worse because it's nutritional needs are not met even more than before.

Losing weight, even very quickly, does become possible when thyroid function is restored, oestrogen dominance is eliminated, pathogenic presences are eliminated and a healthy diet is followed as per the InSpired Biogenic Health & Nutritional Guide. It is also advisable to have a life plan or future goal firmly in mind that will motivate you to succeed in this venture.
After considerable research into this area I strongly suspect that the majority of people classed as "over-weight" or "obese" do in fact suffer from a low metabolic function and poor thyroid health. There may be other factors involved but I am certain thyroid function is a major part of the issue.

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  Answers - Specific Product Questions

1.  Do you have any trials or double blind tests to prove the effectiveness of Thyrodine?
No, I do not have any tests or trials of this nature.

Thyrodine (a key product in our Thyroid and Hormone programs) has been clinically developed in a small natural healing clinic in New Zealand. Over the last 25+ years we have observed successful restoration of thyroid function in thousands of patients, with no side effects ever having been reported. In an attempt to get this product into the hands of more people worldwide InSpired Nutritionals has created this web site. The overall protocol - the Thyroid and Hormone Regeneration Programs - were further developed in the same clinic over the last 4 years.

As the owner of InSpired Nutritionals Ltd, it is my intention to simply share this protocol with people who find that medical approaches with drugs and mutilation are not what they want. I do not have the financial resources to pay for questionable trials or double-blinded tests. The greatest testimonial for the effectiveness of this product comes from the people that have used it. Please look over the Customer Comments area in the site to see what others' have said and shared of their experience with Thyrodine, my other products, and the Health Programs.

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  Answers - Questions about InSpired Nutritionals, the site & placing orders

1.  Where is InSpired Nutritionals Ltd?
InSpired Nutritionals Ltd is a registered company based in the city of Auckland, in New Zealand. The company was registered in 1998 and has been running as an online enterprise since that time. We ship product to most parts of the world and most of our customers are located in the USA, the UK, Australia, Canada and New Zealand. As of Nov 2003 we have shipped to over 16 countries worldwide.

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2.  How do I find detailed information about a product?
If you want to get detailed information on a particular product then you need to simply locate that product in the store either by browsing through the Product Categories (use the PRODUCTS button on the left menu in the store) or by doing a search. This will give you a list of one or more products with a short description of the product. You can click on the image or link to the left of the product description you are interested in and this will take you to a page with full details including product ingredients, weights, discounted add-ons etc.

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3.  What are discounted "add ons" and "features"?
Some products (mainly the Health Programs) have various add-ons and features available to them.

In the case of the Health Programs we provide the most basic form of the programs and then leave it up to you to decide which other products you wish to include in your program. With each program we only list those add-ons that we consider to be important components of the program you are looking at.

These "add-ons" are generally discounted by 10-20%. The store usually tells you how much it has been discounted. These discounts are only available when you buy each product as an Add-on by ticking the various select boxes which are next to each add-on product. Please pay close attention to the various add-ons because many of them are an important part of the program you might be looking at. We make them add-ons so that those people who only need the most basic program (i.e. their condition is very mild) can order the basic program if they wish to. Those who need a more comprehensive solution can add extra products as required.


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4.  What forms of payment do you accept?
The prefered payment method is American Express, MasterCard or Visa. You card details and submitted over an encrypted connection which is similar to what banks and finance institutions use every day with millions of customers. This is very secure and you need not have any concern about buying product online in this way.

The other options are to post us a bank issued check/cheque. This must be in US$ and must say US$ / United States Dollars on it somewhere to that our back knows what currencie it is issue in. A small fee will be applied to your order for processing this form of payment,

If you life in New Zealand you can also post us a personal cheque. A small fee may be applied to your order total for processing this form of payment.

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5.  Do you ship product to all countries?
We ship product to most countries. Some of the countries we do not ship to we have removed from the list in the country selector on the site. There are some that we do list, however, which we are not necessary able to ship to. Sweden and Finland, for instance, have very tight restriction on the importation of health products, even for personal use.

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6.  Why do I need to set up an account on your online store?
This is there to provide you with better service. You are under no obligation to reuse your account. It simply means that you are able to make the most of the features the online store has to offer and also check back in for future orders without having to enter all your details every time. You do have to enter payment info each time (for security reasons) but things like your name and address will be called up automatically for you. It also gives you the option of subscribing to various newsletters and promotional info and offers.

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7.  Is it safe to give out my credit card details over your website?
All credit card details are transmitted over an encrypted connection using the same standards that banks and other financial institutions use for financial transactions over networks and the internet. We have a 128bit SSL security certificate. I believe it is safer to hand out credit card information on an encrypted connection than it is to give your card to a waiter in a restaurant. I believe it is also safer than buying items by mail order with a credit card.

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8.  How long will it take for my order to arrive?
This will depend on where your package is being shipped to and what shipping option you choose. From Monday to Friday (NZ Time) we process and ship most orders the day they are received. You will be notified by email if there is going to be a delay (which is usual)

Airmail takes from 6-12 business days to reach major cities in most countries around the world. Although it takes only 2-6 business days to major cities in Australia.

Express Mail (the premium service) is very fast. It generally arrives in Australia within 1-2 business days and to most other countries in 2-4 business days.

More detailed information is available on

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9.  I have the catalog item number of the product I'd like to purchase. How do I order it?
Click on "Order by Prod Code" which you'll find at the bottom of the menu buttons on the left side of every page. You'll be linked to a page where you can put in the catalog numbers of the products you want to buy. The rest of the checkout procedure is the same.

If you then want to add other products to your shopping cart from elsewhere in the store you can do so through the normal means, such as the search system of the product categories etc.

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  Answers - Policies

1.  What if I feel the product didn't work or do what you claim it will?
I see that my role here is to provide you with Value. When you purchase a product or Health Improvement Program from InSpired Nutritionals Limted (INL) value is given in the form of: High quality products, Health program directions (in a booklet), Nutritionals and health related information (in the form of a booklet), answers to questions by email, and whatever else I can offer you during the course of our relationship.

In exchange for the value INL gives out you provide us with value in the for of money. It is my intention that you receive more value from INL than we receive from you. I want you to receive as much as possible from your relationship with InSpired Nutritionals Ltd and myself.

If, after making your purchase, you should decide that you are not satisfied with the "Value" you have received from me then you have the option to make use of my 100% Satisfaction Guarantee, and receive a refund. The full terms and conditions of this Satisfaction Guarantee can be found on (this link will open in a new browser window so you can keep reading the FAQ)

What I would suggest is that you give the Program a fair try (i.e. you use it for the recommended minimum period and follow all other instructions as suggested). Also make use of the information provided on the website, in the forums, and in the resources recommended. Ask any answered questions and keep me posted on how you are getting on.
If, after this, you feel that what you have received has not been of benefit or fulfilled its described purpose, or has simply not provided you with the value you desired, then by all means contact me and let me know you want a refund. Of course I am so sure you will be happy with what you receive that I have come up with a no-questions-asked 100% Satisfaction Guarantee (valid for 6 months!!) - meaning that even if you decide for any reason you want a refund then I'll honour it (as per the Terms outlined in the store)

All the products made by InSpired Nutritionals Ltd are sold with a 100% satisfaction guarantee. Products made by other companies which we sell may or may not have a satisfaction guarantee - or maybe a reduced one

If you wish to request a refund I would appreciate hearing from you by phone, fax, or email describing your situation. I am hear to assist in whatever ways I can - so for me it is not so much an issue of refunding your money but more a questions of "What is your condition, and how can we address this condition in an holistic fashion?". Essentially I would like to help you to improve your health in whatever way is possible... rather than you walking away feeling that yet another "answer" or "attempt" has not worked for you.

I can not guarantee that all people will derive the same level of benefit from allof my products. Naturally, each person is unique. Each person can have a unique healthcondition which may display very similar symptoms to someone with a slightly differenthealth condition. I have found that people's health is a complex issue.

So please, if you feel your condition has not improved after using one or more of my products, contact us immediately so that we may discus your situation further. It is important to you and me that you are satisfied with what you receive from InSpired Nutritionals.

The full terms and conditions of this Satisfaction Guarantee can be found on (this link will open in a new browser window so you can keep reading the FAQ)


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2.  What happens if my package does not arrive?
Please read our store policies page for further information on this question.
This is located at either or

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3.  Where can I read about your company policies, security policies, shipping policies etc?
Please read our store policies page for that information
This is located at either or

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The products and the claims made about specific products on or through this site have not been evaluated by United States Food and Drug Administration or any other Medical Board in any country and are not intened to diagnose, treat, cure or prevent disease.
The information provided on this site is expressly for informational and educational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. Due to legal restrictions in many Countries we do not endorse using the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Please view our full Site Terms & Disclaimer for more information and the terms and conditions governing your use of this site.